Understanding the Call Center Market

Definition and Growth Call Center – An entity where a group of people, as a main task, communicate with customers, client’s etc. via telephone, video conferencing, fax, e-mail and other electronic media.

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Digital video recorder

A digital video recorder, or DVR, is a term that defines a client electronics item or application program that may record video as a digital file to a USB drive, SD Card for data storage, disc storage.And it’s not the full list of the memory devices. This recorder also has

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Voice logging or telephone recording

Voice logging, also called telephone recording, is an appropriate procedure of systematical audio recording, generally conducted in business communication. As a rule, business radio channels and telephone lines are subject to recording. For business entities it is a method to reduce failures, make client service better, improve safety and keep

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Digital recording: What’s the Meaning

In digital recording, digital video and digital audio are straightforwardly recorded to a data storage item in the form of flow of discrete numbers that demonstrate the changes occurring in air pressure for audio, luminance values and chroma for video at a time. Consequently, an abstract template for the moving

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Surveillance. Types of surveillance: cameras, telephones etc.

Surveillance is another word for monitoring of the behavior and activities of people, normally aimed at influencing, managing or protecting.In other words, surveillance is an ambiguous practice, which may create either positive or negative effects. Surveillance is sometimes done in a surreptitious manner.

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Some information about CCTV cameras

Closed-circuit television cameras are able to produce both images and recordings for surveillance purposes. They can be either video or digital still cameras. The CCTV camera was invented by Marie Van Brittan Brown.

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Patient Flow Innovator Central Logic and Word Systems, Inc. Announce Strategic Healthcare Software Relationship

Transfer Center Call Recording Technology Increases Hospital Efficiency SALT LAKE CITY, Utah — October 10, 2011 — In a move to optimize patient flow transfer and phone call recording, storing, and retrieving technologies, Central Logic and Word Systems, Inc. announced a strategic relationship that increases communication and compliance efficiency for hospitals.

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New video system will help crime victims

Software uses Web cam to record statements away from police department The new software, which utilizes a Web cam, will automatically transmit video feed from investigators’ laptop computers to the department’s newly purchased iRecord video system

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