Transfer Center Call Recording Technology Increases Hospital Efficiency
SALT LAKE CITY, Utah — October 10, 2011 — In a move to optimize patient flow transfer and phone call recording, storing, and retrieving technologies, Central Logic and Word Systems, Inc. announced a strategic relationship that increases communication and compliance efficiency for hospitals.
“When combined with Central Logic’s ForeFront Call Recording solution, the NICE software offered by Word Systems, is certainly a proven tool for making hospital communications more innovative and more efficient.” said Darin Vercillo, MD and CEO of Central Logic. “Central Logic is confident our nationally lauded solutions offer improved performance when combined with Word Systems’ NICE products.”
“Healthcare facilities present unique challenges for most call recording providers, said Jim Halsmer, VP of Word Systems, Inc. “The experience of our professional services team will help Central Logic meet those challenges by providing a reliable and scalable solution that is very easy for end users to quickly access the right information whenever it is needed.”
Central Logic has recommended NICE to several major clients, and observed successful results from the call recording technology with its patient flow systems. Effectively utilizing patient flow and call recording software allows hospitals and hospital systems to significantly improve overall operations and staff performance.
About Central Logic
Central Logic is the healthcare industry’s leading provider of innovative patient flow software and consultative expertise. Since 2005, the company’s solutions have transformed patient transfer processes for some of the nation’s most respected medical systems and hospitals, including Cleveland Clinic, Sutter Health, New York-Presbyterian Hospital, Intermountain Healthcare, Dartmouth- Hitchcock Medical Center, and HCA. Central Logic’s Web-based solutions have the proven ability to improve patient care, increase hospital efficiency, and reduce costs. Based just outside Salt Lake City, Central Logic works collaboratively with physicians, administrators, and staff to design and deliver practical transfer center and patient flow solutions that increase patient throughput while conserving internal resources. For more information, please visit http://www.centrallogic.com.
About Word Systems, Inc.
Word Systems was founded in 1977 and remains a privately held organization with generations of family members still involved in the company. The Company specializes in the sale and service of critical recording solutions required by multiple markets, including healthcare. Word Systems offers cutting edge solutions and is committed to serving customers looking to them to provide leading technology and the highest level of service.
