NENA is the leading professional non-profit organization dedicated solely to 9-1-1 emergency communications issues. The NGPP was created to anticipate the impact of emerging technologies on 9-1-1 services and provide an expert forum to accelerate the development of Next Generation 9-1-1 (NG9-1-1) systems.

Electric Insurance, DHL, GoDaddy.com, and Salt River Project among industry leaders using NICE to harness Customer Dynamics by uncovering customer intent and gathering strategic insights to impact interactions and business performance.